Due to the major economic recession currently experience, customer service is gaining more recognition among corporates. This is because being customer oriented and providing excellent customer service can give a company competitive advantage compared to other businesses operating in the same product/service line.
The customer service department in Corporate plays a major role by handling the store and other issues including the phone and emails. For instance, the companies which provides accounting and auditing services in Dubai should have a support team to resolve major issues concerning their product and services. In simple terms, it can be quite challenging for a company to operate without the support of customer care department.
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